If you have forgotten the admin password or are otherwise locked out, you can try these methods of resetting the recorder:
- On the front panel, press MODE + PTZ together for 5 seconds.
- Press on remote control after a clean boot: FREEZE-ALARM-FREEZE-ALARM-FREEZE-RETURN.
This information doesn't apply to all Samsung recorders, either method could work or not at all. If after trying both ways you are still unable to login to the unit, consider returning it to the supplier. They will then forward it on to Samsung's service centre, who are the only people able to reset a recorder in this situation.