The Tech Support You've Always Wanted

Technical Support is one of the most important aspects of our business. Every decision we make is with technology at the forefront of our minds, so ensuring that we can provide a service that goes the extra mile is key.

Chris, our Technical Support Manager, constantly researches methods in order to progress and grow our technical team.

For all of our regular customers, you'll notice that our community website has closed down. We have done research in to the best methods of finding supporting documents for each product, so now you will find everything you need for the products your purchase all on the same page.

For instance, you want to download EZTools for your new UNV CCTV system, which includes our best seller 4MP 2.8mm Turret Camera, so where do you find the link? You simply head over to the product page, scroll down to support, click it and there you have it. Everything you could ever need to ensure an easy installation all on one page.

It's important for us to hear from you, so if you have feedback, issues, or a query, let's talk!
Product Support
Product Support
You will notice on each product page there is a support section full of up to date information regarding any updates, bugs, tips & tricks. This should be your first port of call to see if your queries can be answered, we've created a one stop shop on this website to ensure you have everything you need to complete your installation as quick and as efficiently as possible.
In order to let our Tech Team assist with your technical query you will need to download AnyDesk. AnyDesk is the fastest remote desktop software on the market. It allows for new usage scenarios & applications that have not been possible with other remote desktop software. Simply click the button below and follow the instructions to install AnyDesk on your computer to allow our Technical Team to fully assist you and resolve your problem.

CCTVdirect Community Support

If you can't find what you're looking for on our new website, you can still head over to our community website!

Access Technical Support