We understand that on some occasions equipment does go faulty.
If thist is the case please contact our technical team who can help diagnose the issue on 0113 2337070.
You will find our warranty periods here.
To return a product to us please download and complete the returns authorisation form (RMA) from the link below and email it to returns@cctvdirect.co.uk.
For any other returns related queries, please contact our Returns department on 0113 2337070