Warranties

We understand that on some occasions equipment does go faulty.

If thist is the case please contact our technical team who can help diagnose the issue on 0113 2337070.

You will find our warranty periods here.

To return a product to us please download and complete the returns authorisation form (RMA) from the link below and email it to returns@cctvdirect.co.uk.

For any other returns related queries, please contact our Returns department on 0113 2337070

Type of Product Warranty Term

IP CCTV Cameras

3 Years

Analogue HD Cameras

3 Years

NVR/DVR
(With HDD Purchased)

3 Years

NVR/DVR
(No HDD Purchased)

1 Year

Toshiba HDD

3 Years
(Manufacturer)

AJAX Alarm Products

2 Years

PoE Switches

2 Years

Cables/Power Supplies

1 Year

Luminite
Redwall
Hanwa

Manufacturers

Consumables

1 Year

Clearance/Ex Demo

3 - 12 Months
Contact Sales for Information