Work For Us

We first opened our doors in 2007 & we've been on an incredible journey ever since, growing to become one of Europe's leading CCTV distributors to trade installers.

We have dedicated Sales Account Managers, a fully trained Technical Team, a pro-active Marketing Department, a highly skilled Warehouse Team, & finally, we're looking for you!

Everyone has something to offer here, we are a team of people who are all working towards one goal. We set ourselves targets & celebrate when we reach them. We focus on the task at hand & make sure everyone has the tools to do their job properly.

Going the extra mile is instilled in our company values & with the passion our team has, we're always a step ahead.

Sales Account Manager

At CCTVdirect we seek only the best account managers to help our customers to ensure we deliver the best solutions to meet their exacting needs.

Responsibilities:

- Manage a portfolio of client accounts

- Establish and develop positive relationships with new and existing customers to support their needs

- Processing orders for shipment

- Resolve conflicts and provide solutions to our clients in a timely manner

Are you an experienced account manager with outstanding customer service, excellent telephone and communication skills? Then we would like to hear from you.

Applicants with security, IT or CCTV experience would be advantageous, we are also open to people who are technical and can offer the service we demand. This position offers a great team environment, good salary and great commission.

Marketing

CCTVdirect are looking for a creative individual to join the marketing team. You will be reporting to the MD, take ownership of the marketing strategy and have the opportunity to become part of the management team.

Responsibilities:

- Responsibility for website, copy, bugs and improvements

- Launch of new products and all associated work with it: Creating presentations, videos, ads, press, demonstrations, organising training etc.

- Brand management internally and externally

- Social media creation and engagement - all platforms

- Email marketing and list management - Pardot integration to Salesforce

- Web, SEO analysis, Analytics

- Brochures, printing, exhibitions etc

- Video creation - Youtube, website etc

- Packaging design and POS activity

- Building users / Buyers

- Merch and customer gifts

- All marketing functions to help raise brand and product profile

To be considered you must have digital experience, comfortable in front of the camera and have had a wide exposure to internal and external marketing. Graphic design skills are also advantageous. 

Tech Support

Providing outstanding Customer Service is at the heart of everything CCTVdirect do. We are seeking the best customer-focused IT or security expert to support our business buyers with issues that may arise onsite post-purchase or pre-sales.

The role and environment is fast-paced, progressive and fun. You will be amazing on the phone, confident, friendly, passionate but professional.

We are looking for 1st level tech support experts or those wishing to move to 2nd or even 3rd level. You will need networking, IT support experience, the ability to learn technically and support our full range of world leading CCTV and security products to our regular Trade buyers and systems installers.

Responsibilities:

- Incredible customer service

- Excellent communication skills both on the phone and in writing

- Tech Support helpdesk experience

- Networking and exceptional IT skills and understanding

- TeamViewer or similar

- The ability to learn new products quickly & be technically minded